What is the primary goal of Six Sigma?

The primary goal of Six Sigma is to significantly reduce defects in manufacturing and services, which aligns with its core objective of achieving high quality and reliability in processes. Six Sigma employs data-driven methodologies and tools to identify and eliminate the causes of defects, thereby improving overall operational efficiency. Aiming for near perfection, specifically a defect rate of no more than 3.4 per million opportunities, it emphasizes continuous improvement and the reduction of variation in processes. This focus on quality not only enhances customer satisfaction but also leads to cost savings and better resource utilization for organizations.

In contrast, the other options either do not align with the foundational principles of Six Sigma or focus on aspects that do not directly contribute to its primary goal of defect reduction. The emphasis of Six Sigma is very much on quality and process control rather than simply increasing errors, manipulating pricing, or promoting staffing efficiencies.